FREQUENTLY ASKED QUESTIONS ON CORONAVIRUS
(updated 27 March 2020)
1. What are coronaviruses?
Coronaviruses are a large family of viruses that are known to cause illness ranging from the common cold to
more severe diseases such as pneumonia and Severe Acute Respiratory Syndrome (SARS).
2. What is COVID-19 and how does it spread?
COVID-19 is the infectious disease caused by the recently discovered coronavirus. It is caused by the new
virus which is unknown before the outbreak began in Wuhan, China, in December 2019.
Evidence has shown that the disease can spread from person to person through small droplets from the nose or
mouth which are spread when a person with COVID-19 coughs, sneezes or exhales. These droplets may also land on
objects and surfaces around the person from where other people can catch the COVID-19 virus by touching these
objects or surfaces, then touching their eyes, nose or mouth.
The Ministry of Health is actively monitoring the evolving situation. The public is advised to remain
vigilant, maintain good personal hygiene and to keep abreast with the latest updates from the Ministry of
Health website and press releases, and via our official Instagram page @mohbrunei.
3. What are the symptoms of the COVID-19?
Typical symptoms of COVID-19 may include fever, cough, sore throat and shortness of breath. In more severe
infection, it can result in severe chest infection leading to acute respiratory distress or even death,
particularly in the elderly and those with chronic medical problems.
4. How long do symptoms take to develop?
The time between catching the virus and the beginning of having symptoms is called the 'incubation period.'
It may take up to 14 days before you develop any symptoms but estimated to be most commonly around 5 days.
5. What is the treatment of COVID-19? Is there any vaccine?
There is no specific treatment. Treatment is based on the symptoms of the patient and some may recover
without treatment. There is currently no vaccine to prevent COVID-19 infection.
6. Are antibiotics effective in preventing or treating the COVID-19?
No. Antibiotics are not effective against viruses such as COVID-19 as they only work on bacterial infections.
Antibiotics should not be used as a means of prevention or treatment of COVID-19 infections. They should only
be used as directed by a doctor/physician to treat a bacterial infection.
7. How long does the virus survive on surfaces?
It is not certain how long the virus that causes COVID-19 survives on surfaces, but it seems to behave like
other coronaviruses. Studies suggest that coronaviruses may persist on surfaces for a few hours or up to
several days. This may vary under different conditions (e.g. type of surface, temperature or humidity of the
environment).
If you think a surface may be contaminated, it is probably worthwhile to clean it with simple disinfectant to
kill the virus and protect yourself and others. Clean your hands by washing with soap and water or using an
alcohol-based hand rub. Avoid touching your eyes, mouth or nose
8. Can the virus spread even if you are not showing any symptoms?
The main way the COVID-19 virus spread is through droplets coming out from someone who is coughing or
sneezing. The risk of catching the virus from someone who does not have symptoms appears to be very low.
Generally speaking, with most respiratory viruses, people are thought to be most contagious when they are most
symptomatic. ( https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html
).
9. If I were exposed to COVID-19, how long would it take for me to become sick?
The time between exposure to the COVID-19 virus and onset of symptoms is called the "incubation period." The
incubation period for COVID-19 is typically 2 to 14 days, although in some cases it may be longer.
10. How can I protect myself?
Practice simple hygiene by covering your mouth and nose with a tissue paper when you cough or sneeze; throw
away the tissue paper immediately and wash your hands thoroughly and regularly. If possible, adopt social
distancing and avoid close contact (within ~1m) with anyone showing symptoms of respiratory illness such as
coughing and sneezing.
• Wash your hands frequently
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them
with soap and water. Washing your hands with soap and water or using alcohol-based hand rub kills viruses that
may be on your hands.
• Maintain social distancing
Maintain at least 2 metres distance between yourself and anyone who is coughing or
sneezing. When someone coughs or sneezes, small liquid droplets from their nose or mouth which may contain
virus are sprayed. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the
person coughing has the disease.
• Avoid touching eyes, nose and mouth
Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer
the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
• Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means
covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used
tissue immediately. Droplets spread virus. By following good respiratory hygiene, you protect the people
around you from viruses such as cold, flu and COVID-19.
• If you have fever, cough and difficulty breathing, seek medical care early
Stay home if you feel unwell. If you have fever, cough and difficulty breathing, seek
medical attention and call the Health Advice Line 148 for further advice. You are advised to wear a surgical
mask when you go to the nearest health facility.
12. Who is eligible for the COVID-19 testing at the moment? Is this test chargeable e.g. for
foreigners?
At present, any citizen and permanent resident of Brunei Darussalam or foreigner within the country is
eligible for the COVID-19 testing (free of charge) if they meet any of the following:
• Close contacts of confirmed cases - they include household members, those who shared meals
with you or attended a close family gathering with you, those who were with you in an enclosed room for 30
minutes or more and those who are working in close proximity or sharing work space with you.
• Those who have a travel history to affected countries in the last 14 days and have
developed fever and/or respiratory symptoms.
Note: The Ministry of Health will inform of any changes with the evolving situation.
13. I was tested/swabbed yesterday for the COVID-19 but I have not been called and I am worried. When
will I know my result?
Our laboratory personnel are currently working hard to run so many tests in a short period of time. Hence, it
may take up to a day or more to get your results. You may contact 148 to check your results after at least 3
days by leaving your name, BN or IC number and contact details and the relevant MOH team will try to get back
to you. If you are well, please just monitor your health and ensure you maintain good personal hygiene and
practise social distancing.
14. What is the reason for initial negative results for COVID-19 test turning positive
later?
There are several reasons why some people have tested positive after initially testing negative. For
instance, it can be considered that, even if a person is infected with COVID-19, that person might test
negative as the number of virus particles (viral load) has not increased enough to exceed the minimum limit of
detection at the initial stage of infection. However, after several days, the number of virus particles (viral
load) would have sufficiently increased that when the test is taken again, that person could now be
positive.
15. Who are prone to develop severe conditions?
Currently, only limited information is available. The risk is thought to be higher for the elderly and people
with chronic medical conditions, as is the case with other types of pneumonia. A report says that
approximately one-third to one-half of reported patients had underlying medical comorbidities, including
diabetes, hypertension, and cardiovascular disease.
https://www.cdc.gov/coronavirus/2019-ncov/hcp/clinical-guidance-management-patients.html
It is advisable for senior citizens and patients with chronic diseases to take extra precautions, such as
avoiding crowded places and public transportation, in addition to daily precautionary measures.
16. Are discharged COVID-19 patients infectious?
No. COVID-19 patients in are discharged only when they are fully recovered and after they tested negative
twice. Prior to discharge, two swab tests at least 24 hours apart are done, using nasal or throat swabs.
Doctors may also conduct tests with fecal or urine samples. Tests on consecutive days have to be negative
before patients can be discharged.
17. I am worried that I have been in contact with a confirmed case, what should I do?
Contact tracing would have been done by a team from the Ministry of Health (MOH) to identify close contacts
of the confirmed cases. This is to determine if the nature of contact poses risk of virus transmission. If you
have been identified as a close contact of the confirmed case, you will be advised on the measures that you
should take i.e. in this case you will be asked to go for testing and will have to undergo self-isolation
(under quarantine order).
Close contacts are defined as: (i) anyone who has had close contact with a confirmed case within about 1
metre distance for at least 30 minutes in an enclosed area or; (ii) anyone who has stayed at the same place
(e.g. household, office space, social gathering) as a confirmed case. The health status of all close contacts
will be monitored closely for 14 days from their last exposure to the patient.
Transient or casual contacts can be described as anyone who has interacted with the confirmed case for short
periods of time, such as passing by each other in the corridor or being on the same public transport or in the
same public spaces transiently. The risk of infection from a transient contact is assessed to be low. In this
case, you would be advised to monitor your health closely. If you become unwell with fever or respiratory
symptoms (such as cough, runny nose, shortness of breath), call the Health Advice Line 148 for further advice
on where you should go to seek medical attention in this case.
18. I was at a dinner with someone who was in contact with a confirmed case, do I need to be
tested?
It depends on how long and how close the contact was to the confirmed case i.e. if he or she was in close
proximity (about 1 metre or less for at least 30 minutes) to the confirmed case. If the contact is identified
to be a close contact, he or she is at a higher risk of getting the infected and would have been tested.
In this particular case, you are only a 'contact of a contact' or also called the secondary contact. The risk
of getting the infection at this point is assessed to be low and therefore you will not need to be tested or
swabbed. However, as a precautionary measure, you would still be instructed to undergo self-isolation and to
monitor your health closely. If the result of the close contact turns out to be positive or if you develop
fever or respiratory symptoms, only then will you be tested.
19. I worked in the same place as someone who was tested positive, am I at risk and do I need to be
tested?
This will depend on whether you have been in close contact (within 1 metre or less) with the person who was
tested positive for a period of about 30 minutes or more with the person – then you may be considered at risk
and will be asked to go for a test.
If you only have met him/her for a short time or only spoke briefly or passed by him/her, then your risk of
infection is low. Please monitor your health by checking your temperature twice a day. If you develop fever,
cough or any respiratory symptoms, please wear a mask and seek medical attention promptly. Call the Health
Advice Line 148 for further advice on where you should go to seek medical attention in this case.
Please refer to the Procedures for Workplaces in the Event of a Member of Staff being Diagnosed with COVID-19
here:
ttp://www.moh.gov.bn/Shared%20Documents/2019%20ncov/guidelines/Procedures%20for%20Workplace%20in%20the%20event%20of%20a%20member%20of%20staff%20is%20diagnosed%20with%20COVID-19.pdf
20. Are there any guidelines for disinfecting the office as someone here was found to be positive for
COVID-19?
Yes, there are guidelines that have been set by MOH. You can get these from our websitehttp://www.moh.gov.bn/SitePages/COVID-19.aspx
Some quick guidance:
○ Ensure workstations are regularly disinfected, including equipment, based on
manufacturer's recommendations.
○ All work surfaces should be cleaned at least daily with detergent and water, and
disinfectant if necessary (e.g. 1 in 99 diluted household bleach of 5.25% solution).
○ Frequently touched areas such as escalator handrails, lift control panels, door knobs,
light switches etc. should be cleaned more often subject to the frequency of use.
○ Hard floor surfaces should be cleaned with wet vacuum system or damp mopping using
detergent and water.
○ Clean public toilets at least once a day and as when necessary especially if visibly
soiled or presence of an unpleasant odour. Wipe the rim, seat and lid of toilet bowl with 1 in 99 diluted
household bleach (5.25%) solution, rinse with water and then wipe dry.
○ Cleaning supervisors should undertake regular monitoring to ensure that hygiene
standards are strictly observed.
21. What are the differences between being placed under Quarantine Order (QO), for self-isolation or
self-monitoring?
A QO is a legal order or document issued to individuals under the Infectious Diseases Act (Cap 204) and thus
have legal force with severe penalties for non-compliance. A QO is issued to quarantine or isolate an
individual who is, or is suspected to be, a carrier of an infectious disease, or a contact of a person
confirmed to have an infectious disease. The aim is to limit the spread of the virus in the community.
Quarantine usually occurs in the home but can also be served in dedicated government quarantine facilities or
hospitals, should the individual not have suitable accommodation.
Self-isolation is a form of quarantine or an advice to stay at home or designated isolation facility for
those who had just come back from overseas, those who may be a contact of a contact or those who developed
respiratory symptoms but have no travel history or no history of contact. Those placed under self-isolation or
Quarantine Order will have to remain in their place of residence or designated isolation facility at all
times, and should not invite visitors to their residence or designated isolation facility. They are not
supposed to come into contact with others in order to avoid the possibility of the spread of virus through
person-to-person contact. Hence, if you are under isolation or quarantine you will need to be isolated and
cannot physically interact with others living in the same premises. You should arrange with others such as
friends or family, who are not required to be isolated, to get food or other necessities for you. Should you
develop symptoms associated with the virus, you will need to seek medical attention immediately. Please call
the Health Advice Line 148 for further advice.
Self-isolation is a form of quarantine or an advice to stay at home. Those placed on self-isolation will have
to remain in their place of residence at all times, and should not invite visitors to their residence. Those
under quarantine are not supposed to come into contact with others in order to avoid the possibility of the
spread of virus through person-to-person contact. Hence, those under quarantine will need to be isolated from
and cannot physically interact with others living in the same premises. Should your household members display
symptoms associated with the virus, they will need to be taken to a hospital and treated as suspect cases. You
should arrange with others such as friends or family, who are not required to be isolated to get food or other
necessities for you.
Self-monitoring is a precautionary measure, it is less strict than self-isolation. Those who are on
self-monitoring should be socially responsible to prevent possible transmission of infections. They should
remain in their residences as much as possible, minimise visitors and must know with whom they come into close
contact with. They may leave their residences for daily necessities or to attend important matters, but they
must minimise time spent in public spaces and contact with others.
22. There have been messages over the phone telling to avoid a certain location as there has been a
suspected case reported there. Should I be concerned?
There is no need to avoid a particular location where a suspected or confirmed case was reported to have
been. The risk of getting an infection from a transient contact is assessed to be low. Transient or casual
contacts can be described as anyone who has interacted with the confirmed case for short periods of time, such
as passing by each other in the corridor or being on the same public transport or in the same public spaces.
In any case, you are advised to maintain self-hygiene and adopt the proper cough etiquette at all times. If
you develop fever or respiratory symptoms, please wear a mask and seek medical attention immediately.
23. Is it safe for my child to go to school at this time? Do I need to close down for example, a
daycare centre if there is someone whose child is a relative/contact to a person with COVID-19 that usually
attends the daycare?
If there is a person infected with COVID-19 or a close contact attending the school, they would have been
placed on under quarantine order. Any other measures will be informed by the MOH team through the relevant
agency e.g. Ministry of Education etc.
The important message is for everyone to maintain personal hygiene, adopt the proper cough etiquette and
maintain social distancing. If you or your child develop fever or respiratory symptoms, please wear a mask and
seek medical attention immediately.
Note: As of 10th March 2020, as a precautionary measure, the Ministry of Education and Ministry of Religious
Affairs have announced the commencement date of the first-term school holiday will be changed from 16th March
to 11th March 2020. This is applicable for students only.
25. Evidence suggests that the COVID-19 may have originated from animals. Do I need to avoid live
animals locally, including my pets?
No. This advice is meant primarily for members of the public who are overseas or planning to travel overseas,
and may come into contact with live animals, poultry and birds. Currently, there is no evidence of animal to
human transmission in Brunei. Hence, there is no known risk of people being infected by COVID-19 through their
pets or other animals.
26. When to use a mask
No. This advice is meant primarily for members of the public who are overseas or planning to travel overseas,
and may come into contact with live animals, poultry and birds. Currently, there is no evidence of animal to
human transmission in Brunei. Hence, there is no known risk of people being infected by COVID-19 through their
pets or other animals.
• If you are healthy, you only need to wear a mask if you are taking care of a person with
suspected 2019-nCoV infection.
• Wear a mask if you are coughing or sneezing.
• Masks are effective only when used in combination with frequent hand-cleaning with
alcohol-based hand rub or soap and water.
• If you wear a mask, then you must know how to use it and dispose of it properly.
27. How to put on, use, take off and dispose of a mask
○ Before putting on a mask, clean hands with alcohol-based hand rub or soap and water.
○ Cover mouth and nose with mask and make sure there are no gaps between your face and
the mask.
○ Avoid touching the mask while using it; if you do, clean your hands with alcohol-based
hand rub or soap and water.
○ Replace the mask with a new one as soon as it is damp and do not re-use single-use
masks.
○ To remove the mask: remove it from behind (do not touch the front of mask); discard
immediately in a closed bin; clean hands with alcohol-based hand rub or soap and water.
28. Can I still travel to countries where COVID-19 has occurred? Can I travel to Brunei?
As of 16th March 2020, a temporary outbound travel restriction has been imposed for all citizens, permanent
residents of Brunei Darussalam and foreign nationalities holding valid green identification cards (IC) with
the exception of certain circumstances subject to approval from the Prime Minister's Office. This restriction
is not applicable to visitors with tourist visas and they are allowed to leave the country.
As of 24th March 2020, all foreign nationals are not allowed to enter Brunei Darussalam. This restriction
includes applications for visa on arrival, visitor pass, student pass and dependent pass. Those who have been
granted visitor pass, student pass, dependent pass or re-entry visas and are still in their own countries of
origin, are asked to postpone their travel to Brunei for the time being. For further enquiries, please call
2383106 during office hours.
As the COVID-19 situation is rapidly changing, you are advised to keep abreast with the latest updates from
the Ministry of Health as well as the Ministry of Home Affairs website and press releases. If you have any
queries related to COVID-19, you may call the Health Advice Line at 148.
29. How long is the incubation period? If somebody travels to cities with confirmed cases, how many
days of no-symptoms after the travel, will he/she then be considered clean and disease-free?
Data from cases in China suggests that the incubation period is up to 14 days. Therefore, travelers are
advised to monitor their health closely for at least 2 weeks upon return to Brunei. You are advised to seek
medical attention promptly if you feel unwell, and to also inform your doctor of your travel history. Please
call the Health Advice Line 148 for further advice.
30. What do I do if I have returned from affected countries and develop symptoms?
As of 17th March 2020, any individual arriving in Brunei Darussalam, regardless of nationality, will be
required to undergo self-isolation for 14 days from the date of arrival. A self-isolation notice will be
served at the border control posts, including the Brunei International Airport. During the isolation period,
if you become unwell with fever or respiratory symptoms (such as cough, runny nose, sore throat, shortness of
breath), please call the Health Advice Line at 148 for the necessary advice.
31. If I defer or postpone my travel to the affected countries, will travel insurance cover my trip
cancellation, postponement of flight tickets and hotels?
It is advised for you to check with your respective travel insurance providers for information on coverage
and compensation.
Update: As of 16th March 2020, a temporary outbound travel restriction has been imposed for
all citizens, permanent residents of Brunei Darussalam and foreign nationalities holding valid green
identification cards (IC) with the exception of urgent cases with approval from the Prime Minister's Office.
This restriction is not applicable to visitors with tourist visas and they are allowed to leave the country.
